Refund Policy

When a Trial plan is available, its duration and limits are shown on Pricing. No credit card is required for that trial.

Yes — a full refund if you ask within 7 days of paying.

The window is counted from the date of the payment. A refund covers the full amount of that payment, and the plan it paid for stops once the refund is processed.

Open Billing in your dashboard and use the refund button while your payment is inside the window, or email us with your account email.

Requests are reviewed and paid back manually to your original payment method or mobile wallet. Processing time depends on the payment method.

Outside the refund window, payments are not refundable, except when you were charged in error (for example a duplicate payment).

If you were charged twice or charged the wrong amount, contact us and we will refund the error in full, whatever the window.

If a renewal payment fails, we provide a grace period before your container is paused, so you have time to pay without losing access.

You can cancel at any time from your dashboard. Cancelling stops future billing and your plan stays active until the end of the paid period; it does not by itself entitle you to a refund outside the window above.

When a container is paused (via cancellation, trial expiry, or payment failure), your data is retained for a period of time before permanent deletion, so reactivating later is possible.

We may update this Refund Policy from time to time. A change applies to payments made after it is published.

Questions about refunds or billing? Reach us at easyzenit@gmail.com.