Refund Policy

When a Trial plan is available, its duration and limits are shown on Pricing. No credit card is required for that trial.

If you're not satisfied after your first paid payment, you can request a refund within 7 days of that payment.

Refund requests are reviewed individually and processed manually. We aim to handle requests promptly and in good faith, though processing times may vary depending on your payment method.

Email us at easyzenit@gmail.com with your account email and the reason for your request. We may ask a few follow-up questions to process it.

Outside the initial 7-day window, payments are generally non-refundable, though we may consider exceptional circumstances on a case-by-case basis at our discretion.

If a renewal payment fails, we provide a grace period before your container is paused, so you have time to update your payment method without losing access.

You can cancel your subscription at any time from your dashboard. Cancelling stops future billing; it does not automatically entitle you to a refund for the current billing period unless it falls within the 7-day guarantee above.

When a container is paused (via cancellation, trial expiry, or payment failure), your data is retained for a period of time before permanent deletion, so reactivating later is possible.

We may update this Refund Policy from time to time. Material changes will be reflected by updating the date at the top of this page.

Questions about refunds or billing? Reach us at easyzenit@gmail.com.